Just like anything else in life, plumbing can sometimes require your attention. Especially when things start going sideways with your drains. Floor drains can be found in laundry rooms, basements and showers most notably; however, they can be anywhere in the home. So here we will see when you need to look at repairing your floor drain, what causes floor drain issues, and the solutions for malfunctioning drains.

When do you need a floor drain repair?

If you see some dirt or other debris coming up through your drain, it is time to call a plumber.  This means that there is a backup in your sewer line and what you are putting down the drain can’t get through.  The sewer problem that might look like a little dirt coming up may actually be a lot more serious than it seems.  

A bad-smelling drain can mean a lot of things.  None of which are all that pleasant.  Some drain stenches can be corrected using at-home methods.  In certain situations though, you have to call a plumber.  In other situations, a bad smelling drain could mean something more.  An odor can be a sign of buildup, backup, or mold.

Slow draining drains pose more issues as well.  When it comes to slow draining, It’s hard to tell if it’s just a big hairball blocking the drain or a deeper issue.  Slow draining is another symptom of sewer backups and other more serious concerns.  If it is just a hairball what happens if it can’t be extracted properly?

In any three of these cases, or if there’s another weird occurrence you’re experiencing with your drain, call a plumber to have them diagnose and treat the problem on hand.


Each of the following cause drain problems, read to see why and if you need a plumber to fix the issue.

Causes of debris and overflow:
  • Flushing stuff down the toilet that shouldn’t be flushed
    • Those warning signs saying ‘only flush toilet paper down aren’t there for decoration.  Flushing food, grease, or any other products down there will more than likely give your sewer system a run for its money.  Once your sewer system is clogged you will have floor drain problems.  The Debris will not be able to escape and it will come back up.
    • You need a plumber.
  • Broken pipes
    • Tree roots can make an absolute mess out of your sewage system.  For more information on tree root damage, check this out .
    • You need a plumber.
  • Big rainstorms
    • Big rainstorms can flood municipal sewerssually doesnt last for too long and if it floods too much you will need to contact insurance.
    • If nothing changes within a day call a plumber.
  • No backflow valve
    • Backflow valves operate to prevent water from flowing back into your home.  These are a great way to prevent flooding.
    • Call a plumber to discuss solutions.

Causes of Smell:

Sewage backup

  • Backed up sewage smells, if you are smelling rotten eggs, chances are that is raw sewage that can’t get through the pipes. Call your plumber.

Dirty drain

  • Sometimes your drain just needs a good clean, built up bacteria in your drain can facilitate a nasty smell if it isn’t cleaned. If the smell persists, call a plumber.


Clog and bacteria buildup

    • Just like when the drain is a little dirty, small clogs like hair can cause bacteria build up and eventually cause things to smell. Some clogs are easily cleared, larger clogs need the help of a plumber to clear.


    • Mold doesn’t have a pleasant smell, and it grows best in warm dark moist surfaces, a floor drain services Hamilton is the perfect habitat for mold. Call a plumber to check it out.
Cause of slow draining/no draining:


    • When a pipe breaks in the ground, it will take the water more time to drain.  That’s because the water is seeping out into the soil rather than flowing fluently. Call a plumber.


    • A blockage in your drain will prevent water from flowing through your pipes.  Blocks can be caused from many things, and unfortunately are no true at-home solutions. Call a plumber.

Full drain

    • If your drain is full from events out of your control (like a storm), you won’t be able to drain any water down the pipes.  Full drains can also be a symptom of other issues mentioned like clogs, or breaks so keep an eye on it. If your drain doesn’t drain or is “full” call a plumber.


When we are able to diagnose the issue with your pipe we will treat it with one of our many services. Some of the procedures we may perform are drain snaking, chemical disolvers, pipe replacement, and to revent, backflow valve, sump pump, and waterproofing. We offer a variety of other services for emergency repairs and preventative measures. Check out all of our available services here


To conclude, if you need drain services in Toronto, call the Rooter team to identify and fix the problem on hand. We will give you an estimate and a satisfaction guarantee!



Being aware of common plumbing myths can save you the hassle of emergency repairs.

Plumbing is typically viewed as an emergency measure when a plumbing issue arises out of the blue. Calling a plumber should be the last thing you should do after you witness a plumbing emergency, right? The answer is no. Unfortunately, most homeowners wait until a plumbing issue becomes severe before they contact a plumber for Plumbing Services in Oakville. The reality is that calling a plumbing professional at the last minute is ineffective especially if a plumbing emergency has already reached significant heights. As soon as you suspect even a minor plumbing issue in your plumbing, you should contact a professional to resolve it before it becomes severe.

Similarly to this scenario, there are a number of plumbing myths that have been passed down over the years. Believing in these myths can result in damage to your plumbing system and even the unwelcoming arrival of a plumbing emergency. However, if you are aware of these myths, it can save you time and money for emergency plumbing repairs.

Here are the most common plumbing myths:

“As long as water goes down the drain, it is working fine”
  • Even if your drain allows water to go down, it is not always a sign that everything is working fine. As water flows down the drain, there may be warning signs that are occurring within the pipes, even if they cannot be seen with the naked eye. 
  • If you realize that water is draining slowly, making strange noises or releasing foul odours, then you should take precautions to avoid a major clog occurring in your pipes. If you notice these warning signs from your drain, we recommend that you contact a plumbing professional.
Leaking faucets are normal
  • A leaking faucet may seem like a common issue for households, however it can make a variety of effects on your home. The effect of a leaking faucet can shoot up your water bill significantly. Over the course of a year, hundreds of gallons of water can be wasted just from a single leaky faucet. A continuously running leak can also lead to the development of mold, rust and corrosion in faucet and plumbing fixtures. 
  • The best time to stop a leaking faucet is the moment that you suspect that it will begin to leak. By contacting a professional to resolve your leaking faucet, you can avoid making it worse by attempting to fix it yourself.
Using lemon is a natural and effective way of cleaning your garbage disposal
  • Logically when thinking of this it may seem to make sense. A lemon can be used to counter smelly odours, so running a lemon through your foul-smelling garbage disposal appears to make sense. The reality is that the lemon will only temporarily resolve the smell and the lemon peel could even damage the blades of your garbage disposal. To clean your disposal you are better off using warm water, natural soap and a cleaning brush. This may seem old-fashioned but it is a better way of cleaning your garbage disposal instead of using a lemon.
Water stains are common
  • Even a minor water stain can indicate a major problem. Water stains can occur on the walls of your home, indicating that water may be leaking somewhere in your plumbing system. If you notice a water stain in any of the rooms in your home, you should contact a plumbing professional as soon as possible before it turns into a major leakage.
Having hard water is not a big deal
  • Hard water may not seem like much of an issue, however it can significantly impact the quality of your water. With hard water, there is a higher chance of minerals building up in your plumbing fixtures and pipes. This can result in blockages and pipe damage. To avoid this, be sure to check that your water softener is working correctly.
It is fine to flush whatever you want down the toilet
  • This is one of the most common misconceptions in plumbing. Many homeowners toss things such as feminine hygiene products and large amounts of hair, even though it can affect your toilet. The only thing that should be flushed down your toilet is toilet paper and bodily waste, everything else should be avoided.

A leaky faucet can waste gallons of water and cause your water bill to skyrocket.

These are the most common plumbing myths that many homeowners and households believe in. However, with them being debunked, we recommend that you take them into account when working with your plumbing system. Unsure of anything of these plumbing myths? Be sure to contact Rooter Team to resolve your questions!



Pipe Plumbing

By taking precautions in what you do when using your plumbing system, you can avoid any unexpected plumbing emergencies.

The most commonly used system in our homes is our plumbing systems. We use our plumbing systems every single day when washing our hands, taking a shower, hosing your garden and more. With how often we use our plumbing system, it becomes more likely that plumbing issues are bound to take place eventually. Plumbing systems are far from invincible and plumbing emergencies can take place when you least expect it. The best way to avoid the possibility of a plumbing emergency is to avoid doing things that could damage your plumbing system. 

Without doing harmful things to your plumbing system in the first place, you can save a significant amount of time and money that you will otherwise have to spend on repairs and expenses. 

With this in mind, here are the most commonly used procedures that can affect your plumbing system:

Only using harsh drain cleaners
  • Blocked Drain Cleaner can appear to do good but will only cause more harm to your plumbing system. Many drain cleaner related products contain many harmful chemicals that could affect your pipes. Some drain cleaners have strong chemicals that can cause dangerous chemical reactions in your pipes, resulting in cracked pipes and corrosion. On top of this, chemical-based drain cleaners are typically ineffective in unclogging drains.
  • A better alternative would be to utilize a drain cleaner that does not use heavy chemical amounts. You can also attempt to unclog a drain using a plunger. However, if you have a severely clogged drain, it is best to contact a plumbing professional for drain cleaning.
Flushing down un-flushable objects
  • Most people believe that flushing solid objects down your toilet will barely affect your plumbing system. However, this is not the case. By tossing down objects such as paper towels, baby wipes and feminine hygiene products it could result in a clog. Unclogging a toilet is not an easy process either, as it can turn into a costly repair expense.
Attempting to conduct plumbing repairs on your own
    • Whenever you get a plumbing emergency, you may think to yourself: “I can repair it on my own”. However, attempting to conduct major plumbing repair on your own can have serious consequences if you fail to take the necessary steps. Whether you forget to turn off the water before doing a project or incorrectly connect metal pipes together, it can result in your plumbing emergency only getting worse. 
    • At the end of the day, it is best to contact a reputable plumber for plumbing emergencies. By calling a professional, you can avoid the risk of a DIY error turning into a major repair expense.
Letting FOG go down your drain
    • Allowing Fat, Oil and Grease (FOG) to go down your kitchen sink can have severe effects on your plumbing system. FOG can build up and settle into your pipes, causing severe clogs, which can be costly to resolve. 
    • The best fix for this is to throw FOG away into your garbage instead. This will save you the hassle of dealing with a major clog in your drain.
Using drop-in toilet cleaners
  • Drop-in toilet cleaners may seem like a quick and easy way to clean your toilet bowl, however it could damage parts of your toilet’s tank. If your toilet cleaner has chlorine, it could cause corrosion to the parts of your tank. It is best to use an ordinary toilet bowl cleaner over drop-in cleaner with chemicals such as chlorine in it.

When attempting to conduct DIY plumbing repairs, you are at risk of making your plumbing emergency even worse.


Not replacing the hoses of your washing machine and dishwasher
  • Your washing machine/dishwasher hose has a lifespan of around five years. After this period it is best to replace them as they could unexpectedly burst out of nowhere one day.
Not taking freezing pipe precautions
  • Many people avoid taking freezing pipe precautions when winter comes around. However, by insulating your pipes you can prevent them from bursting.
Leaving your hoses connected throughout the winter
  • By leaving your hoses connected throughout the winter, it can cause cracks in your hose or pipes. At the end of summer, it is best to disconnect the hose to avoid plumbing damages.
Avoiding water heater replacement
  • Typically, water heaters will last around 8-12 years, while newer models can last up to 20 years. However, to avoid leaks, a higher energy bill or even a drop in water pressure, it is best to replace your water heater as it wears out.

These are the most considerable things that can take a toll on your plumbing system. So it is best to avoid preventable things and take the necessary measures to preserve the condition of your plumbing system. Contact Rooter Team for Blocked Drain Cleaner.


Water main problems and how we can help

Issues resulting from a damaged water main are not uncommon. In fact, they do happen quite frequently, especially in older areas, trees with plenty of vegetation, and where there is high usage. These problems take more than just a plunger or some homemade “pipe clearing” mixture to solve. Here, we will break down what kinds of problems can occur, how to prevent them, and what real solutions are out there to fix your problem.

What is a water main

To understand the issues that can happen with a water main, first you should know a little bit about the water main system and what it is.  Your water main is the portion of the city water pipe that is on your property.  This is the pipe that brings water to your home, and is different from the pipe which takes away your home’s sewage waste.  Most of this time, the pipe is underneath your property, and isn’t visible.  If there’s an issue, it can be really hard to detect, sometimes until it’s too late.  Though, if you know how to identify each problem, there is a greater chance that you can catch it before it gets worse and creates permanent damage.

Potential problems

Here are some of the more common problems and how to recognize them:


The first issue that can happen is a clog in your pipes.  This is much more uncommon than the rest because there is nothing frlowing out from your home; the water is only flowing one way (towards the home).  Clogs that do occur happen when your pipes are old and beginning to corrode.  You will notice a change in your water pressure.  This is because water is stuck and getting to your home much slower than usual.  If you check your home’s water meter and it is at zero but your water pressure is unchanging, call a plumber to further evaluate your pipes.  Read more about Water Service Upgrade Brampton.


Leaks happen when there are small holes in your pipe that let out water.  Water will constantly be flowing within your pipes and can rack up a pretty high water bill.  A leak might also result in low water pressure.  A plumber can quickly diagnose whether your pipes are leaking, but so can you.  If you turn all your water off and check your water meter and see it moving, you have a leak.  For more detailed instructions on checking for a leak check this out.  Leaks can be caused by tree roots as well.  Tree roots can push around pipes so much that they spring a leak.  If you notice that there are many trees around where your water main is, you may have discovered your leak culprit.  Not to mention, if leaks go untreated, especially in the winter, they will freeze and you will be dealing with much more serious problems.



A Break is definitely a problem that water mains have.  A break is much more serious and requires immediate attention from an emergency plumber.  Checkout how to find an emergency plumber.  A break in your pipe will be visible by flooding onto the street as well as flooded grass and low water pressure.  If you notice any flooding or extremely  low pressure call your plumber.

Old and lead

Old pipes and lead pipes are just as much of a problem as anything else, if not more.  There are so many problems with lead pipes health wise, they should be replaced as soon as possible.  Old pipes, even if they aren’t lead pose an issue of corrosion and further on, clogs.  If you have lead pipes or suspect you do, take a look at this and follow steps accordingly.  Call a plumber if you are worried about your pipe’s age.

Overall, The best ways to detect a potential problem with your home’s water main is to close all your faucets and monitor the water meter. If it’s still running and water is “coming in” then you definitely have a problem. The other way is to have a plumber come in and check your water main. Plumbers have the tools to accurately check for and diagnose any potential issues with your water main.


Now that you can monitor and check for potential issues, here are your potential solutions:


For leaky pipes, or weaker pipes, plumbers may opt to use reinforcements if they don’t determine that there is a greater issue.  These reinforcements are made with very strong and durable material. 

Your plumber may also move your pipes to avoid hazards like tree roots.


In the case of lead pipes and broken pipes in most cases, excavation is the only solution long term.  You will cause more problems if you leave or come up with temporary solutions.  Your pipes will be replaced with fantastic material designed and built to last an extremely long time.  For more information about pipe excavation here’s a little more reading.  

Don’t DIY

One essential tip is not to try to do it yourself.  Plumbers are certified and have lots of experience and training.  If you try to fix your pipes after seeing a video online, you will almost certainly cause more damage and cost yourself more money.  With the amount of time and money you will spend going to the store, and attempting a fix, you could have already called, and paid a plumber to do the exact same job but better.

Keep in mind, when it comes to plumbing, it is never a bad idea to get a few different quotes!  Just remember that in most cases you get what you pay for.


To conclude, if you have a fear revolving around your water main health, the Rooter team is here to help. Call us to get your free water main solution quote and Water Service Upgrade Brampton. Our satisfaction guarantee secures your safety and provides peace of mind when it comes to your home health.


Drain Excavation

What is Drain Excavation?

Drain excavation is a process carried out when your home’s drain pipes are clogged. This isn’t the kind of clog that can be cleared with a toilet plunger, we’re talking serious clogs that will undoubtedly cause serious damage to your home’s plumbing system. The process involves digging up old pipes and repairing or replacing them. It can be a lengthy process but it is done to prevent further damage in plumbing that could result in a leak, burst, or flood. Most excavations happen outside the home seeing as most likely the clog has migrated (or originated) in a part of pipe that is inaccessible from inside the home.

When a drain needs to be excavated

Not every pipe needs to be excavated. Most drain clogs can easily be fixed with the proper plumbing equipment. Excavation is the last resort to serious drain clogs. Plumbers will try to explore every other option they have that involves a no dig approach. But sometimes all efforts will fail and they need to remove the pipe entirely. When this happens, there is no other option. It isn’t worth trying to fix yourself because while not every pipe needs an excavation, every excavation needs a plumber. So how can you tell if you need a plumber?


What are some symptoms that tell you you are in need of excavation, not just an unclogging procedure? The most telling sign is, along with the following symptoms, all efforts to clear drains go unsuccessful.

Slow draining

Clogged drains are indicated by water draining slowly.  That being said, there are ways to check and see if your pipe is mildly clogged or severely clogged.  If you plunge your toilet for example and the draining goes much faster it might not be too severe, but if that doesn’t work on your toilet, it’s time to give us a call.  Secondly, if it isn’t your toilet draining slow and your shower or sink instead, try out all these tips.  No avail? Give us a call as well.

Sewer smell

Are you noticing a sewer smell by your toilets and drains even when those spaces are clean? That might be because your sewage is backed up and the smell is making its way back into your house. Calling a plumber is your best option when you encounter this problem. Letting it be might bring more problems including sewage coming back into your house in severe cases.

Sinkholes in yard

Damaged pipes may mean water and sewage is coming out along your pipes. Just like how municipal sinkholes form from trapped moisture, that can happen in your yard as well. Call a plumber this is a big issue that should be handled professionally.

Portions of your yard are growing better

Raw sewage acts as a fertilizer, along with the large amounts of water that escape through broken pipes, it’s the perfect mix to grow your grass. This is a time you might not want to see your grass growing that well. It indicates there is a leakage issue within your plumbing and should be looked at more seriously before it gets worse.
For more information on what’s clogging your sewer and how to tell check this out

Risk factors

There are multiple risk factors impacting whether or not you need an excavation:

Pipe material

Depending on what material your pipes are made of, excavation may be the only option.  Certain pipes (especially sewage pipes) can be made of so many different materials.  Each of these materials react differently to specific methods.  For example many materials, due to corrosion, only support dig methods when they get clogged. Trying to fix a dig only pipe without digging it out will cause more problems than it solves.  You may even end up spending more money in the long run, or worse causing more damage.  Call a plumber to determine the best route to proceed with your pipes.

Soil requirements

Depending on the condition of your soil, whether it freezes or shifts pipes, certain no dig methods will not be an option. One specific problem occurs when pipelines shift so much that they separate. This can cause a clog, but it also means that plumbers won’t be able to use any other method than digging it out and prepping it so that doesn’t happen again.

Blockages that can’t be cleared

Believe it or not, the blockages that are hardest to clear aren’t man made ones. Over time and naturally, pipes corrode, this corrosion can build up and create an unwavering blockage. This blockage cannot be removed by any other method than excavation. That being said, in some cases, we can remove a mere portion of the pipe with the block rather than the entire pipe. While that’s true, sometimes replacement is inevitable.

Tree Roots

Tree roots are dangerous to the wellbeing of your plumbing. More specifically your home’s sewage pipes. When pipes are clogged by tree roots, they physically cannot be taken care of without excavation. The congestion created is unlike any other clog just because it is so strong (have you ever tried to pull a tree root out?) . Not to mention, tree roots in plumbing cause more issues when left alone, you could suffer flooding or sewage backup. All issues that will be resolved with excavation. For more information about how tree roots impact your plumbing check this out.

Reading this, did you relate to any of the reasonings? If you did, it might be time to call a plumber. Clogged pipes can mean disaster in the long run. Don’t let your pipes get any worse or cause permanent and expensive damage to your beautiful home. Call the Rooter team for a free estimate today!



Whew! What’s that smell? Rotten eggs, sulphur? That’s raw sewage. If you are smelling that in and around your house, it might be because you have a backup. Now you’ve discovered this problem, but let’s take a look at the causes, risk factors, symptoms, potential solutions, and preventions when it comes down to a sewage backup.


There are many different things that can cause a backed up sewer pipe. The following is a list of the most common backups.

Broken sewage line

A broken sewage line means the waste and sewage is not making it from the home to the sewers. Instead the sewage has nowhere to go and so it really just sits.


Clogs in the sewage line can be caused by a number of things. Most commonly: food, hair, sanitary products, and even clothes. That is why when things say do not flush down the toilet, it’s best to obey. Even if something is marketed as flushable, it is best to let only poop, pee, and paper down the toilet.

Tree roots

Tree roots are perhaps the biggest culprits that break sewer lines. As the tree roots grow, they create cracks in the porous clay and eventually cause breaks in the pipes. To learn more about tree roots and the impact they have on your home sewer system check out this article.

Municipal sewer system issues

Not every problem you are having with your sewers will be as a result of something on your property. Municipal sewers are known to have problems which affect homeowners’, and personal sewer lines. This commonly happens after a heavy rainfall, the time when sewers are overwhelmed and cannot accept household inputs.

Collapsed sewer line

Similar to a broken sewage line, a collapsed sewer line causes a backup, as waste cannot make it through. Collapsed drains are perhaps more dangerous as nothing can get through the line at all in certain cases.
Each of these situations cannot be solved on your own. If you have a problem with your sewage, you need to call a professional plumber who will know what to do and how to fix your smelly problem.

Risk factors

Maybe you don’t have a backup in your sewage line yet, but are you at risk? Glance through the following risk factors and assess the risk your home is in.

Clay Pipes

Clay pipes are commonly used when it comes to sewers, but these pipes are still relatively fragile. Having clay pipes does put you at a higher risk for a backup, because they are more susceptible to breaking, or becoming damaged.

Old Pipes

Having old pipes of any material is never any good when it comes to sewage. You may be one more flush from a backup and not even know it yet! Have your pipes checked if they are relatively old, and if you begin to see problems, have a plumber recommend whether or not you need them replaced.

Heavy usage

Using the sewer line frequently can cause extra wear and tear. No I don’t mean going to the washroom more than usual, rather having tens of people use a smaller scale sewer line frequently. This heavy usage can cause clogs in the pipes.


Built up dirt sand and other natural debris inside the pipe does not get flushed out property causing a buildup and eventually a backup of sewage. Some dirt can get in through cracks where other dirt is introduced in flushing, finally strong storms can wash dirt into pipes.

What goes down the drain?

Flushing things down the drain other than the 3 intended items can cause a blockage in your sewer line (toilet paper, urine, waste). Food, hair, small objects, feminine products, and grease are all items that people commonly flush down the toilet resulting in clogs.


Most times there’s a backup in the sewer line, the first thing you notice is a smell. The smell is usually revolting, as you would assume sewage is. It is compared to the smell of rotting eggs and sulphur. Each of the following symptoms is usually accompanied by this smell. The smell happens because raw sewage cannot pass through the line and smells.

Uprooting or groping drains or toilets and smell

Around your toilet a sewage backup may cause groping around the toilets or uprooting of trains. This of course will be accompanied by the dreaded smell in most cases as well

Drain cracks

You will notice cracks in many of your drains from pressures. These cracked drains will normally be on the drains lowest in your home. For example if you have a basement, they will normally appear there.

Visible backup

When your backup gets really bad, you may begin to see a backflow of sewage. This means raw sewage in baths, showers, and toilets. An extreme and unpleasant symptom of a backup. This symptom presents when the appliances are running because the sewer junk is just being moved around and overflowing. This is an extreme symptom that requires attention ASAP.


The first step to solving any sewage issue is to call a professional. An experienced plumber will know what and how to do exactly what must be done in order to clear your sewage line. Most likely, your plumber will go about fixing the issue in one of three ways. First, they will remove old pipes and put in new ones. If the pipe has collapsed or is broken, this is the method they will go about. Adding onto that, if the reason the pipe broke was as a result of tree roots, your plumber may move the line or trim roots. Thirdly, your plumber may be able to safely remove the blockage without replacing the pipe using a series of special tools.


While there are things that can be done in the event that your pipes become blocked. The best thing to do is avoid and prevent this. One way you can prevent a sewage backup is by only flushing items intended to be flushed down the toilet. Secondly, when gardening or putting in a sewer line avoid placing plants like trees and shrubs near where the sewer line is. THis way, you can prevent root damage to the pipes


A sewer blockage or backup is not something that will just fix itself. If not addressed a backup can and will cause permanent damage to your home and potentially cause damage to your belongings should it overflow. If your pipes are experiencing any of the mentioned symptoms, call Rooter Team for a free estimate today! The Rooter team is a group of trained licensed and experienced plumbers who are ready to fix your backed up sewage pipes no matter the difficulty!



Low water pressure is a common issue for many households.

Low water pressure can affect your plumbing system and many appliances that you use on a day-to-day basis. Whether you need to wash the dishes or take a quick shower, low water pressure can make it difficult to do even the simplest of tasks. Luckily, low water pressure can be easily resolved with proper identification of what is causing it.

What are the most common causes of low water pressure?

The most common causes of low water pressure are:

Mineral and debris buildup in pipes

  • If you realize that there is low water pressure for only one or two appliances in your home, it is likely due to a buildup within the pipes. Water has many minerals and can easily pick up debris that is tossed down or built up in the drain. As a result, all of these materials can build up within pipes or fixtures. This can cause a blockage of water flow. 
  • To resolve this, you can fill a small plastic bag with white vinegar and hang it on the showerhead or faucet using a rubber band. Leave the bag to hang for a couple of hours and this should relieve the blockage.

Water Leaks

  • Leaks are a frequent cause of lowered water pressure. A leak can stop your water flowing from entirely reaching your taps. When there is a leak in your pipes it can diminish the water flow from the water main to your home’s appliances. Even if a leak appears to be due to a minor crack or a small hole, it can significantly lower your water pressure.
  • To resolve a water leak, a repair or replacement of your pipes will need to be conducted by a plumbing professional. If you believe that you have a water leak and need to repair/replace your pipes, feel free to contact the Rooter Team!

Valve problems

  • If your main water valve is shut off, it may be a sign of why you are experiencing low water pressure. To resolve low water pressure, you should examine whether your main shut-off valve is completely opened. You will also want to inspect whether or not your home has a pressure-reducing valve installed. 
  • If you need to resolve any valve-related issues, a plumbing professional from Rooter Team will be happy to provide service.

Multiple people using the water at once

  • An overlooked cause of low water pressure is that multiple people are using the water lines at once. If your neighbours are using the water line at the same time that you are, it can cause the water pressure to drop in each of the homes. Low water supply throughout your neighbourhood could also indicate that there may be a direct issue with your municipal water supply.

Old fixtures

  • If you suspect that you are experiencing low water pressure due to an older fixture, then you may need to purchase a new one. 
  • If you need assistance in installing a new appliance, you can contact our team at Rooter Team. 

Water leaks are a common cause of low water pressure.

What should I do if I have low water pressure?

If you are currently experiencing low water pressure, we urge you to contact us for a resolution. By repairing or replacing whatever is causing you low water pressure for your plumbing system.



Lead Pipe Replacement

Lead Pipe Replaced with Copper

Lead pipes as you may know can have many negative effects on the home and the body. These pipes were used in Toronto homes up until the 1950s. But if your home was built after that, you may not be in the clear yet. Up until the 1990s, lead was used to fuse and solder pipes together. This is bad news for some homeowners. Not to worry, Toronto has introduced a program in order to help homeowners with lead pipes. Want to know if you have lead pipes, why lead pipes are so bad, more about the replacement program in Toronto, and what you can do? Keep reading to find out.

How do you know if you have lead pipes?

While some pipes are visible to the naked eye, others are not. Some home lead pipes can be identified very easily within the home, like under the sink for example. Where others you may have to look harder for, like the pipe connecting the city waterline to your home.

  1. Lead pipes are distinguishable by their colour.  A lead pipe is a dull grey on the outside  (assuming that the pipe has not been painted).
  2. Once scraped with a coin, screwdriver or other object, a lead pipe will be a very shiny silver underneath.
  3. Worth mentioning as well, lead pipes often have an uneven diameter.
  4. If your pipe is brown or reddish, you most likely have copper pipes.
  5. If your pipe is silver and you can stick a magnet to it, you are working with steel.

Lead Pipe Replacement

Don’t immediately think you are lead free if you can’t see the lead, there is always a possibility that only part of your line was replaced while the service line is still lead.  To figure this out, you can contact the city to find out what kind of information they have on your pipes.  If you still want to be sure, get your water tested or have a plumber come in and survey the pipes.

If you are looking to check the solder of your pipes for lead, you can use the scraping method to visually check for any traces of lead.  Again some solders are not all lead, some are made from tin as well.  That being said, even trace amounts of lead can be harmful.

The final culprit that could be causing lead in your water is your taps.  Most taps are made of brass, an alloy that generally does not contain lead; however, some brass compounds do have up to 8% lead.  To be sure your plumbing system doesn’t have lead, the easiest thing to do is get your water tested, and have a licenced plumber confirm that you indeed do have lead in your pipes.

To test your water, visit https://www.toronto.ca/services-payments/water-environment/tap-water-in-toronto/lead-drinking-water/lead-testing-for-residents/

Risk factors for lead pipes:

The biggest risk factor that could point to lead pipes is home age.  Nearly every home built before the 1950s had lead pipes.  If you live in an older home, and haven’t had anything changed plumbing wise, it is time.  Especially seeing as pipe corrosion only gets worse over time it is definitely worth checking out.

Lead Pipe

Why are lead pipes bad?

Lead pipes come with a whole bunch of problems ranging from health to home. Choosing not to replace your home’s lead pipes can be extremely dangerous and come with various unpleasant effects.

Health vs Home

Health wise, lead in drinking water has been recognized as most likely being a carcinogen. This means if you have ample exposure, your risk for developing cancer goes up as well. That isn’t the only concern with lead pipes though. Lead has been shown to be linked with high blood pressure, reduced cognition, neurodevelopmental defects in children, and more. Perhaps most concerning is that children with high lead consumption perform worse on IQ tests than those not exposed. But your health is not the only concern with lead.

Lead pipes have been known to corrode much easier than say a non corrosive material like plastic. Over time this means the lead will weaken, begin to leak, and even break causing structural damage to the home, that could be irreversible.

The government of Canada along with the City of Toronto have recognized lead pipes as being an issue and have put programs in place accordingly.

Lead Pipe Replacement East York, Toronto

Toronto, in recognizing that lead pipes are a problem has come up with a solution for the city.  A program that will cover some of the costs associated with lead pipe replacement Toronto.  The city provides homeowners with two different options and steps to follow accordingly.

    1. For both options, the very first step is to confirm that yes indeed your home does have lead piping.  The way the City of Toronto recommends you confirm is by calling a licensed plumber.
    2. The second step is where you receive a choice.
        a) Call city contractor to have them replace city pipe at the same time as your in home pipes


      • b) Call an independent plumber to first fix your side of the pipes (in your home) then call a city contractor to remove the city portion of the piping.

For both of these options, you will need to fill out an application form and mail it into the city.  The application process can take up to three weeks to complete.  If you are really worried about your pipes, the second option may be more what you lean towards, as you do not have to wait for your application to go through before you can work with a plumber to take out lead pipes in your home.

  1. Once your application is submitted, you will wait to receive a letter in the mail confirming whether or not the city portion of your pipes is lead, if it is, included in the mail will be a filter that can be used immediately until a plumber can take out the city portion.
  2. The city will cover the cost of any sod, driveway and the city pipe removal, however you will be responsible for your own personal pipes.


The costs associated with removing lead from your pipes can vary.  A job where the entire plumbing system needs to be removed and replaced is much more expensive than say a 6m section of pipe.  Many plumbing companies Rooter Team included offer free quotes when it comes to replacing piping.  Many of these quotes are far less expensive than a city plumber would be able to provide.  When deciding between a city plumber and an independent you must take into consideration time and cost.  The cost of an independent may be lower, but then you have plumbers coming at two different times, this may not be an issue for you, but it is always best to survey all your options before jumping to a conclusion.

Lead Pipe

Next Steps

Once your pipes have been replaced, you will enjoy peace of mind knowing that you, your home, and your family are safe from any of the nasty side effects that come with drinking from lead pipes. But in the meantime, and before you can get any results back, it isn’t a bad idea to take a look at investing in a water filter. In some lead pipe cases you can change the lead portions yourself with an extra part from Lowes, a little bit of handiwork, and a lot of patience.


The bottom line is if you think that you could have lead pipes in your home, get a plumber to have a look and have your water tested.  It is much better to be safe than sorry when it comes to your home’s plumbing.  With the number of resources provided by plumbing services along with the city, there will be a method that suits you.  Take your time and don’t be afraid to reach out and ask questions.  The knowledgeable Rooter team is here to answer any questions you may have and solve problems accordingly.



What is a water main?

The water main is an underground pipe that helps transport fresh water from the public water supply to your home. The average lifespan of this device is 59 years so there may be a chance that you will have to replace one in your lifetime.

Why does a water main break?

There are a few reasons why a water main breaks.

  1. Temperature – During the wintertime, the soil can freeze. Since the water main is underground it is affected as well. When the soil expands during the summertime the device is broken. 
  2. Age of Water Main – Water mains built in the 1950s – 1960s are more likely to break. This occurs because the walls of this device are made thinner making it more likely to get damaged. 
  3. Location – Depending on the acidity of the soil water mains can corrode overtime. Some cities where this occurs are Scarborough, Etobicoke and North York. So it’s best to be preemptive with maintenance in these areas. 
  4. Pressure – When a high volume of water is being transported through the pipe pressure is put on the joints and weak areas of the system. This can cause damage to the water main overtime. 
  5. Excavation – When people are excavating their home it is possible to hit the water main by accident causing a break to occur. Since it’s not buried too deep underground the water main can be reached. 

What are the signs of a water main leak?

Since your pipe is underground it’s not easy to tell when it has been damaged but here are a few tips.

  1. Wet Street – Water that is leaking from a water main will try to reach the surface so you’ll find wet areas around your home such as in your streets or yard. In your backyard, this could cause sinkholes to appear posing a danger to you. 
  2. Low Water Pressure – If you notice you’re getting less water than usual in your home this may be due to a break in the water line causing a leak of the water supply reducing the volume of water transported to your home. 
  3. High Water Bill – It’s not always your fault when you get an unusually high water bill sometimes it could be because of a water leak in your pipes. Water leaks can cost hundreds of dollars each year s get this fixed. 
  4. Foul Odor – The water being transposed can become contaminated due to the water main cracks. This could cause foul odors to emerge permeating the entirety of your home through the plumbing system.
  5. Cracks – If you notice the foundation of your home developing cracks this could be occurring due to water leaking to the walls causing cracks to occur. This means the structure of your home is becoming weak.
  6. Mold – If you find mold growing in your walls or ceiling of your home this could be because the dampness of the water line leak is causing mold to appear in these places and stain your home. 
  7. Unusually lush yard – If you don’t normally water your yard or you notice areas of the yard that’s growing greener this may be because the water leaking from the water line device is the cause. 

How to test for a water main leak?

The signs for water leaks don’t always show up so why not instead follow our simple test to check for a leak.

  1. Turn off the water valve – If the dials are moving even with the valve turned off then water is leaking in your home. 
  2. Drain the plumbing system – By opening the plumbing system in the top and bottom floor of the home you can drain the remaining water in the pipes if water stops flowing the leaking could be from a water main. 
  3. Listen for a Leak – If you hear running water when you’re listening near the water main then you have a leak. 

What do you do if you have a broken water line?

There is really only one thing you should do: call for a plumber. This isn’t a fix you can do by yourself. It requires expertise. But there are a few things you can decide on for the fix.

  1. Should you replace it? Sometimes it may be possible just to repair the water main to keep the system functioning but if your home is over 50 years old (close to the lifespan of a water main) or you’ve seen other plumbing issues it’s better to replace the water main. 
  2. Know where the utility lines are? A water line isn’t the only thing buried underground utility lines are as well. If someone starts digging without that knowledge there is a chance of electrocution. So call your utility company to find out if this will be an issue for the plumbers before they arrive. 
  3. Do you want to go with trenchless repair? This is a popular method of repair that involves very little digging of your home. It quicker and cheaper than normal pipe repairs and you’ll get a similar end result. When you don’t want a disruption in your home trenchless repair is best. 



Plumbing Emergency

Do you have old pipes that need replacing? Rooter Team is happy to provide you with water service upgrades and repairs!

It is a homeowner’s nightmare to come home and find that their beloved house has sprung a leak, or even worse a pipe has burst, and god forbid your sewage pipe backs up.  Your home isn’t the only thing that is at risk.  You are risking every single one of your valuables near the plumbing emergency if you don’t get the problem fixed ASAP.

In Toronto, the number of homes flooded stays fairly consistent throughout the years.  Everyone knows someone who has had their home flooded in the past or has had a different plumbing emergency.  

When a plumbing emergency happens, you can’t call 911, so who do you call?  An emergency plumber.  An emergency plumber can fix sinks, drains, pipes, prevent flooding, and so much more.  Most emergency plumbers are available 24/7 and can usually reach your residence within a few hours.  The timing and availability of plumbers can make or break attending, or avoiding home damage.  But while time and availability are crucial to selecting an emergency plumber, there are some other things you should think about first.

  1. Verify insurance
  2. Ask for recommendations from friends and family
  3. How is pricing determined?
  4. Licensing
  5. Know the estimated costs associated with your issue
  6. Warranties or guarantees
  7. References

Verify insurance

The only thing that may be worse than a house leak is a lawsuit.  That is why you will want to ensure that the emergency plumbing company you hire has valid insurance coverage.  The two kinds of insurance that a plumbing company should have are workers insurance, and liability insurance.

Workers compensation insurance covers any injuries sustained while working.  This insurance covers if a loose pipe hits them on the head or if they slip and hurt themselves.  This way the blame is not on the homeowner.

Liability insurance works this way:  say the plumber makes a mistake and dents the floor of your home, liability insurance will cover the cost to fix it and for any backup necessary.

Without either of these insurances, you are putting your home, and the plumbers at risk.  It may seem like an unnecessary step seeing as the majority of plumbing fixes go as planned, but this isn’t a risk you should be wanting to take.  Now you may be wondering if the insurance coverage will reflect in the price of your emergency plumbing, and i’m here to say that it will.  But you can never be too sure in an emergency situation that the job you are getting done is safe.

Ask Around For Recommendations

As mentioned before everyone knows someone who has had a plumbing accident or emergency.  If you don’t know a reliable plumber you can call, one of your friends, neighbours, family members or co worker will, guaranteed.  Even if you can think back to a time where you have heard someone talk about a plumbing company, check them out.  There are so many plumbers who are happy to help you, why not consult as many as you feel is necessary.

Getting a recommendation can also be great because you’ll know what to expect from their service; the pricing, the customer service, efficiency, and the service quality.  Be sure that the recommendation is not a biased one of that the person recommending doesn’t have hidden interest.  Afterall, this is your home’s plumbing, not just a restaurant recommendation.

Leaky pipe

How is the Pricing Determined?

Before you dive into a contract with your plumber, find out how their pricing is determined. The last thing you want is to have your plumber arrive and find out that because it was an emergency it’s now going to cost you an arm and a leg on top of the original price to fix the issue. The average plumber costs between $125 – almost $400, it is nice to know if your plumber works at a fixed rate or an hourly rate. Here at Rooter Team, we give you a fixed rate and that rate never changes. If you have an emergency we are more than happy to fix that for you and give back your piece of mind.


It may seem obvious to some, but you’d be surprised. Before you hire a plumber, ensure that they have a license to practice. Not just practice any business but that they are able to run a plumbing practice. When working with your home, you don’t want to mess around, trained professionals have all the tools to complete plumbing tasks safely and efficiently. Faulty plumbing could lead to a failed examination or worse, the need for a different plumber to come and fix mistakes left behind by the unlicensed one.

Know the Estimated Total Cost of Fixing Your Plumbing Problem

Before you even call a plumber, you can do some research on your own to find out how much the average cost to fix the problem you’re experiencing is.  Have a leak? Look up the average cost of fixing a leak in your city.  A burst pipe maybe? Look that up as well.  It’s never a bad idea to have a ballpark in mind when searching for a professional.

Unfortunately in some circumstances you are limited to an over the phone quote, but whenever possible have a plumber come and inspect the problem to receive the most accurate quote possible.  Try not to rely solely on email and phone quotes because the plumber has not had access to the problem area.  This means the problem could be a lot bigger or smaller than they anticipated.  Additionally when given a quote, confirm with your plumber that the quote includes not only labour but needed parts as well, you don’t want to find a surprise on your bill.

Water service upgrades and repairs

Warranties and/or Guarantees For the Repairs

Warranties and guarantees are very valuable in plumbing.  They can save you extra money should something go wrong with your plumbing again.  Always ask your plumber about any of the guarantees or warranties that they provide included in the service.  It can be a red flag if they are hesitant to mention any of their warranties and guarantees.  This may allude to the fact they are not confident in their work or the parts that they use when fixing issues.  As a homeowner peace of mind is something that cannot have a price value, that is why at Rooter Team we offer a satisfaction guarantee, if you are not happy with the job that we have done, give us a call so we can change that!  When you are looking for a plumber, only go with a team that offers guarantees or warranties on their service.

Are There Any References?

Does the company that you hire have any references from past clients? Always ask your plumber if they can provide you with testimonials in the form of written, photographic, of video evidence of previous work. This way you are able to see their previous standards, if the work looks messy, the references are bad, they give you fake references, or cannot give you references at all, it may be time to keep looking for a different plumber.
Water service upgrades and repairs


While you may be in a rush to find any plumber who can fix the mess, it is best to take a few extra seconds or minutes to make sure they meet the mentioned criteria.  A bad plumber could cost you more than a few extra dollars, it could cost you your home.
In Toronto with so many different plumbers to choose from, surely one will meet your standards.  Why not let that company be the Rooter Team?  Our team of licensed and experienced professionals are always making steps to achieve and overachieve to the highest plumbing standards.  Give us a call today to get your free quote.  Emergency plumbing is no joke, let us restore your home back to its natural beauty